Privacy Policy

1. Introduction

NanoPlayer Pro and Mix Player 4K ("we", "our", or "us") are committed to protecting your privacy in accordance with Samsung's App Development Privacy Guide and applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications on Samsung Smart TV.

This Privacy Policy applies to both NanoPlayer Pro and Mix Player 4K applications available on Samsung Smart TV. Both applications follow the same privacy practices outlined in this document.

By using NanoPlayer Pro or Mix Player 4K, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our applications.

2. Information We Collect

In accordance with Samsung's App Development Privacy Guide, we collect the following types of information to provide and improve our services. All information collection is done in compliance with Samsung's privacy requirements and applicable data protection laws.

2.1 Device Information

• MAC Address: We collect your device's MAC address to uniquely identify your device for authentication and subscription management purposes. This is required for device activation and service management.
• Device Unique ID (Device Key): We generate and store a unique device identifier (6-digit device key) to manage your device activation and subscription status. This identifier is stored locally on your device.
• Device Information: We may collect basic device information such as device model, operating system version, and application version to ensure compatibility and provide technical support.

2.2 Account Information

• Username: We collect and store your IPTV service username to authenticate and connect to your IPTV server. This information is stored locally on your device.
• Password: We collect and store your IPTV service password (encrypted using industry-standard encryption) to authenticate and connect to your IPTV server. The password is never stored in plain text.
• Server URL: We collect and store your IPTV server URL to establish connections to your IPTV service. This is necessary for the application to function properly.

2.3 Usage Information

• We may collect information about how you use the application, including which features you access and how often you use the app. This information helps us improve the user experience and fix technical issues.
• We do not collect information about the specific content you watch or access through the application.

3. How We Use Your Information

• To authenticate and connect to your IPTV service
• To manage your device activation and subscription status
• To provide and maintain our service
• To improve and optimize the application
• To send you updates and notifications about the application
• To comply with legal obligations

4. Data Storage and Security

Local Storage: All information is stored locally on your device using secure storage mechanisms (localStorage and sessionStorage). We do not maintain central servers that store your personal information. Your data remains on your device under your control.

Encryption: Your password is stored in an encrypted format using industry-standard encryption algorithms. We never store passwords in plain text.

Security Measures: We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of sensitive data (passwords)
• Secure storage mechanisms provided by the Tizen platform
• No transmission of personal data to external servers except when connecting to your IPTV service
• Regular security reviews and updates

Limitation: However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. This is a fundamental commitment we make to all our users in compliance with Samsung's privacy requirements.

We may share your information only in the following limited circumstances:

• With your IPTV service provider: When you connect to your configured IPTV service, we transmit only the necessary authentication information (username, password, server URL) to establish the connection. We do not control how your IPTV service provider uses this information.
• Legal requirements: When required by law, court order, or government regulation, or to comply with legal processes.
• Protection of rights: To protect our rights, privacy, safety, or property, or that of our users, when we believe disclosure is necessary.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, but you will be notified of any change in ownership or use of your information.

6. Your Rights

You have the right to:

• Access your personal information stored in the application
• Delete your personal information from the application
• Modify your account information at any time
• Uninstall the application, which will remove all stored data

To exercise these rights, you can use the application's settings menu to view, modify, or delete your stored information.

7. Third-Party Services

Our applications connect to third-party IPTV services that you configure. We are not responsible for the privacy practices of these third-party services. Please review the privacy policies of your IPTV service provider.

8. Children's Privacy

Our applications are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Compliance with Samsung Policies

Our Privacy Policy is designed to comply with Samsung's App Development Privacy Guide and Samsung Seller Office requirements. We are committed to:

• Providing clear and transparent information about data collection
• Maintaining user privacy and data security
• Complying with all applicable data protection laws and regulations
• Following Samsung's guidelines for TV application development
• Ensuring that our privacy practices meet Samsung Store requirements

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For significant changes, we may also provide additional notice through the application or other communication methods.

You are advised to review this Privacy Policy periodically for any changes. Your continued use of the application after any changes constitutes acceptance of the updated Privacy Policy.